About Zen Moving
Zen Moving takes great care in guiding you through a stress-free, peaceful move. Our professional movers are great at what they do, and love to see you happy at the end of a big day.
We’re fully insured and offer guaranteed service and punctuality, and we’re open and transparent about our rates. All costs are calculated upfront, with no surprise fees or hidden charges. We are in good standing with Worksafe BC and we are also insured privately for $1,000,000 liability and $150,000 for our cargo. We protect our customers, their belongings, and our employees.
Providing exceptional customer service and unmatched value is our number one focus. We offer plenty of information on what you can expect and how to prepare for your move, and even advice on how best to pack your valuables — and we also go the extra mile to ensure that your belongings will be moved safely and securely to your destination.
Before the job even begins, we consult with you to properly assess the requirements in terms of truck size, personnel, and packing procedures. We offer a wide selection of moving boxes to pack your belongings — which we can deliver right to your door – and we can also recommend the rental of plastic bins as a sturdy alternative. We also individually wrap all delicate furniture that may be susceptible to scratches, for your peace of mind. All of your most important items will be packed last, to be easily and quickly accessible.
We believe in an approach that prioritizes being quick and efficient while also recognizing the importance of precision and great care when moving fragile items and heavier or larger pieces of furniture. Your valuables will always be treated with the utmost care, packed securely in the truck, and carefully unloaded at the destination.
After your move, we hope that you take the time to complete our Customer Survey so that we can continue to improve our services.
In the event that any of your belongings are damaged during the move, our website has a Statement of Claim Form for you to fill out.
If there are any specific accommodations you require, do not hesitate to ask — your satisfaction is our top priority!